Jan 5, 2025 | CGI, Design, Development, Marketing
What Is NPS? Net Promoter Score measures customer satisfaction through a simple question: “How likely are you to recommend our product/service to a friend or colleague?” Based on responses, customers are categorized as: Promoters (9-10): Loyal enthusiasts who actively...
Dec 8, 2024 | CGI, Design, Development, Marketing
The EU Digitalisation Landscape: Challenges and Opportunities The EU has set ambitious goals for 2030 under its Digital Decade framework, including: 80% of adults with basic digital skills: As of 2023, only 56% of EU citizens meet this benchmark, a significant gap...
Nov 15, 2024 | Design, Development
A Call to Action for Inclusive and Sustainable Design In line with this year’s theme, World Usability Day 2024 emphasizes designing with a purpose: to create spaces, technologies, and systems that enhance usability, promote inclusivity, and contribute to a sustainable...
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