Privacy policy
- Last updated:
- Effective date:
This privacy policy describes how Wisefrog collects, uses and discloses information when you use our website wisefrog.nl (the “Service”).
Wisefrog · Sint Janskerkhof 21, 3811 HW Amersfoort, the NetherlandsEmail: [email protected] · Phone: +31 6 55 94 18 13
By accessing or using the Service, you consent to the collection, use and disclosure of your information as described in this privacy policy. If you do not agree, please do not use the Service.
We may change this privacy policy at any time without prior notice and will publish the revised version on the Service. The revised policy takes effect 180 days after publication. If you continue to use the Service after that, you accept the revised policy. We therefore recommend reviewing this page regularly.
What information we collect
We collect and process the following personal information about you:
- Name
- Email address
How we use your information
We use the information we collect about you for the following purposes:
- Marketing and promotion
If we want to use your information for any other purpose, we will ask for your consent first. We only use your information after you have given that consent, and only for the purpose you consented to, unless the law requires otherwise.
How we share your information
We do not share your personal information with third parties without your consent, except in the limited cases described below:
- Analytics
We require these third parties to use the personal information we transfer to them only for the purpose for which it was transferred, and not to keep it longer than necessary for that purpose.
We may also disclose your personal information to (1) comply with applicable laws and regulations, a court order or other legal process; (2) enforce our agreements with you, including this privacy policy; or (3) respond to claims that your use of the Service infringes third-party rights. If the Service or our company merges with or is acquired by another company, your information will be transferred to the new owner as part of the business assets.
How long we keep your information
We keep your personal information for 90 days to 2 years after users terminate their accounts, or for as long as needed for the purposes for which it was collected, as described in this privacy policy. We may need to keep certain information longer, for example for record-keeping or reporting as required by law, or for other legitimate reasons such as enforcing rights and preventing fraud. Residual anonymous and aggregated information that does not identify you (directly or indirectly) may be kept indefinitely.
Your rights
Depending on the applicable law, you may have the right to:
- access, rectify or erase your personal data
- receive a copy of your personal data
- restrict or object to the processing of your data
- ask us to transfer your personal data to another party
- withdraw consent you have previously given
- lodge a complaint with a supervisory authority, in the Netherlands the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)
Want to exercise one of these rights? Email us at [email protected]. We will respond to your request in accordance with applicable law.
Please note: if you do not allow us to collect or process the required personal information, or withdraw your consent, you may not be able to use the services for which that information is needed.
Security
The security of your information is important to us. We take reasonable security measures to prevent loss, misuse or unauthorised alteration of the information under our control. Given the risks that always exist, however, we cannot guarantee absolute security. You therefore send information to us at your own risk.
Complaints and data protection officer
Do you have questions or concerns about the processing of your information? Email our grievance officer at [email protected] or write to Wisefrog, Sint Janskerkhof 21, 3811 HW Amersfoort, the Netherlands. We will handle your question or complaint in accordance with applicable law.